National Grid

Designing a LEAN learning software package for Business Excellence coaches and coachees.

I designed the pilot of a LEAN learning software package for National Grid’s Business Excellence department.

As a consultant for Coventry agency Bit10, I ran workshops and produced wireframes for the alpha version of a learning platform for internal use at National Grid. The pilot would be used as a proof of concept, and also to get buy in from stakeholders at the highest level of the organisation.

Following the success of the pilot I was embedded in the department for seven months as a User Experience team-of-one, where I expanded the service to incorporate user research from the pilot phase.

Work

  • User Research Workshops + in situ observations
  • Service Design
  • Wireframes – full suite of interactive html wireframes

More Like This

Thumbnail Image

Subism

UX Consultancy on a range of projects/clients for one of the best design studios around.
Thumbnail Image

Reveal Records

Website design and build for an independent record label.
Thumbnail Image

Garfunklr

A prototype web app for avid readers to track their books and historical reading data.
Thumbnail Image

Joan As Police Woman

Website design and build for the majestic NYC based singer-songwriter
Thumbnail Image

Motor Sports Association

Assisting in MSA's digital transformation by designing a full service for members, employees, volunteers and more.
Thumbnail Image

GAME Rewards App

User Experience Design for an award-winning retail rewards app
Thumbnail Image

Ravensbourne Prospectus

A digital prospectus using familiar web interfaces to encourage new interactions with course information and careers.
Thumbnail Image

Chromaroma

Oyster data-powered online game encouraging better commuting